Cleaner Manager

Phnom Penh, Cambodia

Job Type:

Full Time

Industry Type:

Hotel/F&B

Salary:

Depends on experience

About the Role

  • Managing and motivating a team of cleaning staff

  • Conduct stock management of consumables and spares

  • Ensure employees are properly trained and equipped to perform their role

  • Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary

  • Certify that equipment is safe to use and in good working condition

  • Oversee all escalations and performance management developments

  • Supervise performance of cleaning team

  • Conduct safety briefings and toolbox talks

  • Collaborate with clients to ensure there are no problems on site

  • Keep close interaction, communication, and coordination with the Front Office and other departments

  • Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service

  • Proficiently clean clients’ homes to meet both company and client standards

  • Supervise all employee work on assigned site, to make sure it meets the company standards

  • Have a conversation with clients regarding appointment time, and for the period of cleaning

  • Drive to every location with the team along with supplies in official vehicle

  • Make sure all keys/codes and payments are sent back to the office at the end of the day. Payments should be collected in a professional manner

  • Demonstrate a positive attitude and show an example for other employees to emulate

  • Make sure all employees follow company standards by constantly coaching and redirecting performance.

Requirements

  • High school diploma

  • Experience and solid knowledge concerning the use of cleaning equipment, and cleaning solutions and substances

  • Managerial and supervisory experience, competent to monitor and check other staff’s work and deliver training or direction to new staff

  • Detailed oriented, for quality and accuracy; attentive and thorough

  • Strong relationship building and interpersonal skills

  • Possess superb verbal and written communication skills

  • Have time management and multitasking skills

  • Able to work with Microsoft Office Suite

  • Ability to work effectively both as an individual and as a team with other people.

About the Company