IT Officer - Network & Security

Phnom Penh, Cambodia

Job Type:

Full Time

Industry Type:



Depends on experience

About the Role

  • Maintaining all computers and electronic devices.

  • Creating school email for each staff member.

  • Assisting teachers, and staff on all IT subject matters.

  • Maintaining and provisioning Active Directory, Google Domain, and SIS, user accounts, computer accounts

  • Accurate records (Audit, Technical Documents)

  • Managing Projects such as the rollout of new hardware, software, and construction of new facilities

  • Managing Procurement process for ICT infrastructure equipment and software

  • Develop budgets in conjunction with ICT infrastructure equipment and software

  • Lead team to develop new systems/solutions

  • Manages the security of the IT infrastructure and intellectual property.

  • Monitor employee productivity and provide constructive feedback and coaching

  • Monitors the IT help desk issues in a timely manner.

  • Organize workflow and ensure that employees understand their duties or delegated tasks

  • Technical documentation of procedures that can be used by other employees to do the job.

  • Provide technical training to all IT technical staff.

  • Coming up with IT solutions to fix a company’s problems.

  • Monitor and maintain computer systems and networks.

  • Prioritize and manage many open cases at one time.

  • Suggest test and evaluate new technology that is relevant to the school.

  • Manage other technical tasks, projects assigned by the IT Manager.

  • “Keep the lights on”. Lead infrastructure cybersecurity support for business and EdTech solutions.

  • Activate DRP and BCP in the event of disaster for IT Infrastructure.

  • Develop and maintain the organisation’s enterprise security architecture and IT security policies and procedures.

  • Develop and enforce the organisation’s infrastructure cybersecurity standards.

  • Maintain user authorization in all systems.

  • Cybersecurity monitoring with realtime and historical data..

  • Overseeing cybersecurity for network infrastructure and systems functionality

  • Oversee data backup and system security operations

  • Manage installations, upgrades and configurations of hardware and software from a security standpoint.

  • Resolve security issues escalated by technicians and engineers

  • Performing both internal and external security audits

  • Analyzing security breaches to identify the root cause

  • Verifying the security of third-party vendors and collaborating with them to meet security requirements

  • Monitoring network traffic to detect potential threats and then responding to these threats promptly.

  • Manage implementation of cybersecurity infrastructure projects.

  • Lead design of cybersecurity infrastructure architecture.

  • Lead new cybersecurity infrastructure technology evaluation.

  • Rollout cybersecurity infrastructure for business application.

  • Responsible for identifying and exploring cybersecurity technology that can create efficiency for operations and drive cost optimization.

  • Responsible for identifying cybersecurity trend and approach to secure the organisation against cyber threats



  • The IT Officer typically possesses an educational background in Information Technology, Computer Science or any related field. She/he must have experience in information technology and duties for at least 4 years.


  • The role requires at least 4 years of experience, the candidate should have good IT skills and should be able to lead technical staff, as well as the following:

  • Good speaking, listening and reading proficiency of English. All aspects of the job will require this.

  • A positive approach to working and learning

  • An ability to solve problems using initiative

  • Strong attention to detail E. Recent criminal police record check certificate.

About the Company